Introduction

Welcome to Urban Desi (“we,” “our,” “us”). At Urban Desi, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://urbandesi.com.pk or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you make a purchase, create an account, or contact us, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information

Usage Data

We may also collect information about your interaction with our website, such as:

  • IP Address
  • Browser Type
  • Pages Visited
  • Time Spent on Pages
  • Referring Website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand your preferences and improve our website’s functionality. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our website.

How We Use Your Information

We use the information we collect to:

  • Process Transactions: To fulfill and manage your orders.
  • Improve Our Services: To enhance our website, products, and customer service.
  • Communicate with You: To send order updates, promotional offers, and other information you may find useful. You can opt-out of promotional communications at any time.
  • Analyze Trends: To understand how our website is used and improve our offerings.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business, such as payment processors and shipping companies. These parties are obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings or by contacting us.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in those emails.
  • Delete: You can request to delete your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Urban Desi
Email: contact@urbandesi.com.pk
Phone: [Your Phone Number]
Address: [Your Business Address]